HRM326 Adelphi University HR Structure and Role Test Questions

14 Points
What are the challenges (trends) Consolidation Tech Plus (CTP), Inc. should be aware of in the environment of human resource management that require HR to play a more central role in this growing organization?

Select the correct answer

1. 
   
   Sales promotion, financial health, and production processes
   
2. 
   
   Communication, employee satisfaction, and safe work environment
   
3. 
   
   Hiring employees, administering benefits, and conducting appraisals
   
4. 
   
   Workforce diversity challenges, technological challenges, and economic challenges
   

14 Points
Currently CTP does not have a diverse workforce. How is the workforce likely to become more diverse?

Select the correct answer

1. 
   
   Work will be contracted to foreign companies.
   
2. 
   
   The company will offer a more diverse product line to attract new customers.
   
3. 
   
   There will be fewer women in the workplace.
   
4. 
   
   There will be a higher percentage of minority group members in the workplace.
   

14 Points
If CTP is going to have an effective human resource department then the company must understand that human resources is best defined as the process of ________.

Select the correct answer

1. 
   
   Organizing and scheduling work activities for teams
   
2. 
   
   Acquiring, training, appraising, and compensating employees
   
3. 
   
   Outsourcing and offshoring clerical jobs to foreign countries
   
4. 
   
   Controlling and orienting new employees
   

14 Points
Using best practices as utilized in most organizations and by most professionals, CTP human resource managers should be categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.

Select the correct answer

1. 
   
   Staff managers; line managers
   
2. 
   
   Functional managers; staff managers
   
3. 
   
   Line managers; staff managers
   
4. 
   
   Line managers; middle managers
   

14 Points
Which of the following best explains why a human resource management department in CTP is important to not only the company but all managers?

Select the correct answer

1. 
   
   Investing in human capital enables managers to achieve positive results for the firm.
   
2. 
   
   Economic challenges facing the world call for advanced cost-cutting and streamlining.
   
3. 
   
   Technological changes and global competition require clear organization charts.
   
4. 
   
   An enthusiastic labor force is likely to provide financial support to local unions.
   

14 Points
Personnel mistakes to be avoided by the CTP human resource department while managing should include all of the following EXCEPT ________.

Select the correct answer

1. 
   
   Hiring the wrong person for the job
   
2. 
   
   Experiencing high turnover
   
3. 
   
   Offering training and development programs
   
4. 
   
   Having your company in court due to your discriminatory actions
   

14 Points
CTP, as does most modern employers, will expect HR managers in the company to do all of the following EXCEPT ________.

Select the correct answer

1. 
   
   Hire foreign workers
   
2. 
   
   Retain retirees
   
3. 
   
   Recruit the talent they need
   
4. 
   
   Communicate with shareholders
   

14 Points
By 2024, U.S.-based service-providing industries like CTP are expected to account for ________ of wage and salary jobs overall.

Select the correct answer

1. 
   
   81%
   
2. 
   
   72%
   
3. 
   
   53%
   
4. 
   
   64%
   

14 Points
Companies like CTP that rely on freelancers, consultants, and other such non-traditional employees need special HR _____________ and __________ to deal with them.

Select the correct answer

1. 
   
   Orientation and training
   
2. 
   
   Leaders and hours
   
3. 
   
   Policies and practices
   
4. 
   
   Compensation and bonuses
   

14 Points
Tara Robles earned an MBA degree and is now your Senior HR manager for the department. In which of the following tasks does Tara’s advanced degree benefit her the most?

Select the correct answer

1. 
   
   Distributing pension payments to retiring employees
   
2. 
   
   Recruiting college graduates for entry-level positions
   
3. 
   
   Assisting upper management in formulating business strategies
   
4. 
   
   Training interns to perform basic computer tasks